Certified Dental Assistant / Office Manager (Silver Springs)
Mary started in the dental field as a receptionist in 1996, but quickly realized her real desire was to be a chairside assistant. Once she established herself as a front office coordinator, becoming proficient in scheduling, insurance billing and accounts payable, she became a floater at a general dental practice, expanding her knowledge of clinical dental procedures and patient care.
Mary got her Maryland State License in Dental Radiology in 1996. She subsequently received her Dental Assisting Certification at the Dental Assistant National Board (DANB). In 1997 she received her Maryland State Licensing in Expanded Functions Dental Assisting. During her time with RCT Endodontics, Mary has received training in Conscious Sedation, CPR, continuing education in OSHA compliance & customer service. Mary also received certification to serve our patients for CBCT scans in our Silver Spring location.
Mary joined the RCT family in 2002 and worked as a dental assistant for 6 years. In 2008 she moved to the front desk as the front office coordinator. In 2015 she moved to the office manager of Silver Spring. With her extensive experience in insurance claim filing, benefit coordination, patient scheduling, and overall patient care, Mary has a wealth of knowledge to help patients on both the clinical as well as the administrative side of the practice. Mary prides herself in excellent, friendly and compassionate customer service for our patients.
"The care and comfort of our patients is my number one priority. I believe in patient education and most of all - compassion for our patients. Without that our mission is empty. RCT Endodontics team and doctors do everything possible to achieve a mind-changing experience about Root Canals and their bad reputation. I love seeing a once apprehensive patient come up to me smiling and say how painless it really was!"
Mary lives in Southern Maryland with her fiance' and two sons. She is an automotive & motorcycle enthusiast & enjoys traveling & spending time with her family, including her 2 dogs.